Visitors & Accompanying Persons

Your visit to the Sportklinik Hellersen

Visitors and accompanying persons are very welcome at the Sportklinik Hellersen. They are a welcome change from the clinic's daily routine and support friends as well as acquaintances in their recovery process.

Out of consideration for the state of health of our patients, there are a few things to keep in mind. Here you will find information for your visit.

Visiting hours and rules

Visiting hours are daily from 09.00 to 20.00. We ask you to adhere to the quiet times for a good cooperation and, if possible, not to receive your visitor between 12.00 and 14.00 o'clock. During ward rounds and nursing procedures, we also ask the visitor to leave the room. We recommend daily visiting hours from 2:30 pm to 6:30 pm.

Flowers & Gifts

Flowers from visitors are always a nice gesture. However, potted plants are not allowed in the hospital for hygienic reasons. We therefore ask you to return the potted plants to your visitors. However, bouquets of flowers that you bring with you are allowed. Vending machines with disposable flower vases are available for these in House 1 and House 2.

Entering a patient room

If your relative or the patient you are visiting does not have a single room, please be sure to respect the privacy of fellow patients. Knock before entering the room. In this way, you will avoid disturbing a visit or intimate examination.

Filming & Photography

In principle, you may take photos and videos for private use within the clinic. However, please respect the privacy of other patients, staff and visitors and do not photograph/film without their consent.


For hygienic reasons, animals are not allowed in our house. If you have any questions, for example regarding specially trained guide dogs, please contact the Infopoint.

Opening hours of the patient reception


Monday - Wednesday
7.00 - 16.00


7.00 - 15.30


7.00 - 15.00

At all other times, you will be helped in our Central Emergency Outpatient Clinic Phone +49 2351 945-0.

Central Emergency Outpatient Clinic

Our experienced physicians and therapists as well as the nursing staff will assist you with words and deeds and have an open ear for your questions and wishes!



If you have any questions or would like to make an appointment, please feel free to contact us at any time. You can reach us at

Tel. 02351 945-0

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